Quit Outlook and all other Office applications. Start Keychain Access by using one of the following methods: Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access. In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results. Jun 05, 2015 Macbook pro, iMac, macbook air, macbook, macbook retina display, macbook retina display 2, mac pro, iMac retina 5k display, mac mini,apple laptop. IMac 27 inch, iMac 21 inch, Macbook.
Symptoms
In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.
Cause
This issue occurs because of the presence of duplicate tokens in the keychain. Supplier manual chapter 3.
Instruction Manual For Office Outlook On Mac Pro 2017Resolution
To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:
Workaround
To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.
![]() Setup Outlook On Mac
Note
![]() ![]() Instruction Manual For Office Outlook On Mac Pro Free
These steps affect all Office applications that use modern authentication.
Instruction Manual For Office Outlook On Mac Pro 2016
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